Welcome to Citizens Advice

Staffordshire South West

We can all face problems that seem complicated or intimidating. At Citizens Advice we believe no one should have to face these problems without good quality, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.

We can give you advice on a wide range of subjects such as Benefits, Universal Credit, Debt, Employment, Housing, Consumer, Legal issues, Immigration and more.

Contact Us


0808 278 7874

(All calls to our Adviceline are free and impartial)

Our advisers can help you resolve your problem. We explain your options and the possible outcomes of different courses of action. We don’t tell you what to do we encourage you to make your own decisions and act on your own behalf. We aim to help you manage your own problems by identifying options for you.

Alternatively you can contact us online by filling out our Request for Advice form:

Request for Advice
Our Locations & Opening Times

Follow Us

We give people the knowledge and confidence to find their way forward and offer free, confidential advice to everyone in Staffordshire South West. To find out more about how we can help, follow our latest news and updates on Facebook, Twitter and Instagram using the links below.

About Us

Citizens Advice Staffordshire South West (CAS
SW) has been part of the local community since 1939.

We provide free, independent, confidential and impartial advice to everyone and campaign to improve the policies that affect people’s
lives. We’re an independent charity and part of the national Citizens Advice network.

We have offices in Stafford, Cannock, Rugeley, Stone and Codsall.

Find out more
Universal Credit
Debt and Money
Legal Issues


Citizens Advice Staffordshire South West provides a range of volunteering opportunities and welcomes people with the time and interest to learn new skills and practice existing ones.

Following Covid restrictions, we are now recommencing volunteer recruitment on a small scale and we are looking for volunteers.  Please click the link below to view our volunteer opportunities form:


How can we help?

Our online free advice from Citizens Advice can help you find a way forward whatever problem you face.

Annual Review 2020-21