New Stafford Office Opening

Our new office in Stafford is opening for drop-in appointments from Thursday 29th February. You can view more information about our opening times on our Contact Us section of our website.

 You can find our new office at:

1a & 1b St Mary’s Place,

Stafford,

ST16 2AR

Welcome to Citizens Advice

Staffordshire South West

We can all face problems that seem complicated or intimidating. At Citizens Advice we believe no one should have to face these problems without good quality, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.

We help people find a way forward
We can all face problems that seem complicated or intimidating. At Citizens Advice Staffordshire South West, we believe no one should have to face these problems without good quality, independent advice. 

That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We give advice to millions of people

We’re part of a network of independent charities that offers confidential advice online, over the phone, and in person, for free. When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial. We can give advice on a wide range of subjects such as benefits, Universal Credit, debt, employment, housing, legal issues, immigration and much more.

We also give advice on consumer rights on our consumer helpline, support witnesses in courts through the Witness Service and give pension guidance to people aged over 50.

We speak up for our clients
No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today. With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.

We see how problems can be linked. By helping people with the underlying cause of their problems and making sure they don’t get worse, we save the government and public services hundreds of millions of pounds every year.

We can give you advice on a wide range of subjects such as Benefits, Universal Credit, Debt, Employment, Housing, Consumer, Legal issues, Immigration and more.

Contact Us

Freephone

0808 278 7874

(All calls to our Advice line are free and impartial)

Online 

You can use our online referral form to request advice. Fill in your details using the button below and one of our advisors will contact you on the details you provide.

Please note: Due to the unprecedented volume of requests for advice our online service has been temporarily suspended. If your request is urgent, please call ☎ 0808 278 7874

How can we help?

Our advisers are trained to help you resolve your problems. We can help explain your options and the possible outcomes of different courses of action. We don’t tell you what to do. We always encourage you to make your own decisions and act on your own behalf to find the solution which is right for you. Whatever the problem might be, we’re here to support you in finding the best solution.

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Follow Us

We give people the knowledge and confidence to find their way forward and offer free, confidential advice to everyone in Staffordshire South West. To find out more about how we can help, follow our latest news and updates on Facebook, Twitter and Instagram using the links below.

About Us

Citizens Advice Staffordshire South West (CASSW) has been part of the local community since 1939.

We provide free, independent, confidential and impartial advice to everyone and campaign to improve the policies that affect people’s
lives. We’re an independent charity and part of the national Citizens Advice network.

We have offices in Stafford, Cannock, Rugeley, Stone and Codsall.

How can we help?

Our online free advice from Citizens Advice can help you find a way forward whatever problem you face.

Annual Review 2022-23