Citizens Advice Staffordshire South West

A local charity for the whole community

We are a local registered charity who offer free, confidential, impartial, accredited advice and information on a wide range of areas.

We aim to provide the advice people need for the problems they face and help to improve the policies and practices that affect people’s lives.

Get in touch by calling our freephone Adviceline number: 0808 278 7874 for general and specialist advice, or you can visit us at one of our drop-in sessions at any of our offices across the Stafford Borough, Cannock Chase and South Staffordshire districts (*subject to opening days and times).

We can give you advice on a wide range of subjects such as Benefits, Universal Credit, Debt, Employment, Housing, Consumer, Legal issues, Immigration and more.

Follow Us

We give people the knowledge and confidence to find their way forward and offer free, confidential advice to everyone in Staffordshire South West. To find out more about how we can help, follow our latest news and updates on Facebook, Twitter and Instagram using the links below.

Contact Us

Freephone

0808 278 7874

(All calls to our Advice line are free and impartial)

How can we help?

Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Our aim is to: Provide free, impartial advice people need for the problems they face, whilst helping to improve the policies and practices that affect people’s lives across our communities.

Where to find us?

Support us

We believe in the power of support and guidance for all.  Our dedicated volunteers selflessly offer their time to provide invaluable assistance to those in need, free of charge.

Despite the immense generosity of our volunteers, we don’t receive any national or government funding.  Instead we rely on the kindness and support of our local councils and regional projects, and most importantly individuals like you in the community.

Your donation, no matter the size, makes a big difference to the lives of those facing challenges and uncertainties across our communities.

Thank you for standing with us.

Donate with JustGiving.

How can we help?

Our online free advice from Citizens Advice can help you find a way forward whatever problem you face.

We can help with:

  • Benefits
  • Energy
  • Debt and Money
  • Work
  • Housing
  • Consumer
  • …. and many more

About Us

Citizens Advice Staffordshire South West (CASSW) has been part of the local community since 1939.

We provide free, independent, confidential and impartial advice to everyone and campaign to improve the policies that affect people’s
lives. We’re an independent charity and part of the national Citizens Advice network.

We have offices in Stafford, Cannock, Rugeley, Stone and Codsall.

Annual Review 2022-23