Work with us

Citizens Advice is a great place to work for anyone who wants to make a difference.  

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

People are our biggest asset, so we build our jobs around you.

Our mindset is to get very good people here, develop them and see where they go. And we get some incredible people to work with us, enjoy their future success and know we’ll find a new generation of exciting people.

Citizens Advice Staffordshire South West recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.

If you like working in a dynamic, diverse and friendly environment to support the local community, we would love to hear from you.

Our Values

We’re inventive. We’re not afraid of trying new things and learning by getting things wrong. We question every idea to make it better and we change when things aren’t working.

We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.  

We’re responsible. We do what we say we’ll do and keep our promises.

Current Vacancies

Details of any current vacancies will be shown below:

(*Selecting a job listing will automatically download a zip folder which contains a job description pack and advert with closing date and salary, if applicable)

Please email your CV along with a covering letter to: or you can post your application to:

Citizens Advice Staffordshire South West,
1a & 1b St Mary’s Place,
ST16 2AR

If you have any difficulties in downloading any of our application packs, please email and one of our team will send you a pack via email or by post.

Please note the closing date within the job application pack as any applications received after this time are unlikely to be accepted.