Help to Claim is a national project through Citizens Advice that gives people the support they need to make a claim for Universal Credit.
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Job Centre appointment.
The service is available face-to-face, over the phone and online through web chat.