Citizens Advice Staffordshire South West (CASSW) has been part of the local community since 1939. We provide free, independent, confidential and impartial advice to everyone and campaign to improve the policies that affect people’s lives.
We’re an independent charity and part of the national Citizens Advice network.
This means that we are one of over 300 Local Citizens Advice Offices based in local communities around the country. In total, the Citizens Advice Service has helped 2.8 million people across the country in person, by phone or web chat. Together with our national association, Citizens Advice, we are the Citizens Advice Service.
We can all face problems that seem complicated or intimidating. At Citizens Advice Staffordshire South West, we believe no one should have to face these problems without good quality, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We’re here to support the people of south and west Staffordshire which is why we have offices in Stafford, Cannock, Rugeley, Stone and Codsall. We also run outreach services in various locations across the county. We are currently working to extend our outreaches and establish increased access through our digital services.
Our services are delivered by 49 paid staff and over 30 dedicated volunteers, who collectively help us to deliver a wide range of services.