Citizens Advice Staffordshire South West’s Adviceline is available Monday to Friday, 9am to 5pm (except Bank Holidays).
Calls to our Adviceline are free.
Our Help to Claim service can support you throughout the early stages of your Universal Credit claim – from the initial application, all the way through to getting your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Job Centre appointment.
For online advice or to chat to an online advisor visit the Citizens Advice Help to Claim website: